Get in Touch With Us
We like hearing from the people who read this site. Whether you have spotted something that looks out of date, want to ask a question about a page, or simply have an idea you think we should hear, this page explains how to reach us and what to expect after you do.
The Best Way to Reach Us
Email is the simplest and most reliable way to contact our team. Please write to us at [email protected]. Every message goes to a real person, and we read each one carefully.
To help us reply quickly and accurately, it helps if you include:
- A clear subject line, such as "Correction request" or "General question".
- The page address you are writing about, if your message relates to something specific on the site.
- A short description of your question or comment, in as much or as little detail as you feel is useful.
What You Can Contact Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Pointing out a fact, figure or detail that may need checking.
- Asking us to explain something on a page more clearly.
- Sharing feedback on how the site looks or works.
- Making a business or partnership enquiry.
- Asking about how your personal information is handled.
If your message is about a correction, we will review it against our sources and update the page if a change is needed. We are grateful for these notes, as they help keep the site accurate for everyone.
When to Expect a Reply
We aim to respond to most messages within two to three working days. Some questions take a little longer, particularly if we need to look into something in detail. If you have not heard back within a week, please feel free to send a gentle follow-up, as messages can occasionally go astray.
Your Information
When you email us, we only use your details to read and answer your message. We do not sell your information or add you to mailing lists without asking. You can read more about how we look after your data in our Privacy Policy. For the rules that apply when using this website, please see our Terms of Use.
A Quick Note
We are not able to act on behalf of any third party or resolve disputes you may have with other services. If your question falls outside what we can help with, we will do our best to point you in a sensible direction.
Thank you for taking the time to get in touch. We look forward to hearing from you.